Frequently asked questions

Is there a refund policy?

Sales are final at the amphitheater. There are no refunds or exchanges, including for tickets that are destroyed, stolen, or lost. 

Is there a re-entry rule?

The venue has a strict no re-entry policy. If you leave during an event, you will not be allowed back inside. 

Are there rules regarding late arrivals to the venue?

It is advised that you do not arrive any later than 15 minutes prior to an event. Doing so could lead to disruptions, so you will be asked to wait outside until an appropriate break arises. 

The doors open 60 to 90 minutes before a show is set to begin, so give yourself plenty of time to get there to avoid delays.